Our Professional Staff
Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.
Who We Are
We understand choosing a hearing care provider is a big decision. Our number one priority is delivering exceptional patient care.
We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.
Our Providers
Melissa Baker
Audiologist/Owner
Melissa is a one-of-a-kind audiologist and she absolutely loves her profession. With more than a decade of experience, Melissa’s ability to test, modify, and customize hearing aids is unmatched, combined with her passion for hearing health and her patients she has really set herself apart in the profession.
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Dr. Elizabeth “Libby” Benson, Au.D.
Doctor of Audiology
Dr. Benson joined Baker Audiology & Hearing Aids in May 2022, following her graduation from the University of Northern Colorado with her Doctorate of Audiology.
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Stephanie Ochowicz
Business Manager
Stephanie Ochowicz is the Business Manager for Baker Audiology & Hearing Aids with extensive experience and knowledge in customer service, business management and organization.
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Kaylee Ver Steeg
Audiology Assistant
Kaylee came to Baker in June, 2024 with her gracefulness and joy! She attended Brandon Valley and was part of the first-ever Competitive Cheerleading team and was inducted into the hall of fame in 2017 for being a part of the first-ever state champions!
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Kim Bickler
PATIENT CARE COORDINATOR
Kim Bickler started as one of our patient care coordinators in February 2024, bringing her experience, wisdom, and peace to our office after working in the customer service industry for over 34 years.
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Melissa Iverson
Patient Care Coordinator
Melissa Iverson joined Baker Audiology and Hearing Aids in September of 2024 as one of our patient care coordinators. With a broad background in customer service, medical assisting, and practice administration. Melissa enjoys interacting with patients, hearing their stories, while exhibiting kindness, empathy, and grace.
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Kay McKee
Patient Care Coordinator
Kay McKee grew up on a ranch west of White River, SD. She graduated from Black Hills State University with a Bachelor of Science in Elementary Education.
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Mikaela Janes
Marketing Manager
Mikaela Janes joined the Baker Audiology team in October 2023 as the Patient Care Coordinator and Marketing Manager. Mikaela is a true Midwest girl. She grew up outside of Milwaukee, Wisconsin. Following in her parents footsteps, she also attended Drake University in Des Moines, Iowa.
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